Rebuilding Trust in a Distrustful World
Before the 18th century and the industrial revolution, trust was simple. A handshake, a promise, or even just a word was enough to seal agreements and build relationships. Communities prospered on mutual understanding, shared values, and unwritten social contracts. Nowadays, we rely on documentation and intermediaries to feel certainty in how we operate our society. What happened to us, and what led us to realize that the old ways weren’t working?
The short story is that the industrial revolutions created a more complex world, which required a new approach to trust.
When I think back to history, trust wasn’t always something we had to write down or verify through third parties. In smaller communities, accountability came naturally because everyone knew each other. If someone broke their word, the consequences were immediate and visible. However, as societies scaled and globalized, personal connections faded, and institutions—governments, banks, and corporations—stepped in to fill the space. The world turned digital, and technology companies stepped in to store our data and govern interactions, shaping public discourse.
Then we had the 2008 financial crash, and we suddenly realized how shady and self-serving some financial systems could be. Scandals like Cambridge Analytica exposed the extent to which big tech companies increasingly exploited our personal information for profit. We understood that governments and corporations (e.g., Meta) often wield control in ways that benefit themselves rather than the people they claim to serve. Our blind willingness to rely on centralized authorities also eroded over time. Slowly but surely, people began to lose faith—not just in institutions, but in the idea that anyone else had their best interests at heart.
Now, what did we do when we had created a world too big and complex for us, with declining trust levels? We turned to technology to solve our problems for us. As always.
We created what we call Web3 technologies, aiming to increase transparency in this complex society. I’m sure you’ve heard of blockchain technology, which creates unchallengeable records of every transaction or decision. These technologies restore clarity and confidence in systems that once felt impenetrable and difficult to improve. Great, but…
It’s sad that, in some way, we’re creating a society that doesn’t require trust between people to function well. When do we cross the line into a trustless society that erodes the very core fabric of human relations? Moreover, we can’t put blind trust in AI which is part of Web3?
An even bigger question is whether the failure of past eras was rooted in a lack of trust between people—or was it the result of structures designed to favor certain groups while excluding others? I think both. When trust breaks down, we turn to rules, regulations, and intermediaries to get cooperation. The problem is that those very mechanisms can sometimes maintain current inequality in the system if we're not aware of the weakening of human-centric values in our digital age.
Maybe I romanticize the past, imagining a world where trust flowed beautifully between neighbors and strangers alike. I have to consider that societal evolution brought challenges that couldn’t be solved by good old trust. It’s also clear that as our existence grew intercontinental and economies globalized, face-to-face relationships changed. All in all, our complex societal structures forced us to create abstract systems governed by laws, policies, and now code. However, I sincerely hope that trust between people will prevail—you and me.
The beauty of Web3 lies in its potential. It invites us to imagine a society where transparency, decentralization, and inclusivity guide us.
Yet I wonder: Will Web3 succeed? Only if we approach it thoughtfully, ensuring it doesn’t repeat the mistakes of previous eras. Transparency, decentralization, and equity are key ingredients for rebuilding trust. But without genuine human connections, these alone won’t be enough.
Without meaningful human connections, we risk creating a trustless technocratic society where code replaces accountability. That’s not progress; it’s regression.
Maybe I should ask: How can we ensure that Web3 doesn’t just replace broken systems but also restores trust between people? Let’s work together to create a future where technology enhances trust, rather than replacing it. After all, we’re still not humanoids.